Welcome to the Amber help desk

Here, you can find out all you need to know about using Amber Mobility. The user instruction videos will show you how to use the app and the car, and the FAQ will help you find the answers to your specific questions. We’re always there for you if you can’t find what you need online – just call the number below or send an email to helpdesk@amber.team. Happy Ambering!

User instruction videos
Spelregels en korte uitleg
Service regulations
Gebruikershandleiding
User manual

Help desk phone number:
+31 85 301 1513

Help desk email:
helpdesk@amber.team

This map shows the current hubs in use by Amber Mobility. When you park a car at one of these hubs, you can end your reservation. Your reservation will also be ended automatically after a while, to make the car available for other users. The billable time will also stop when the reservation ends, so parking time is not charged at hubs. Because your reservation may automatically end, please make sure that you don’t leave any personal items in the car!